The nbn™ Broadband Access Network Switch for Business
Simply put is your business ready to connect to the nbn™ access network?
The network is rolling out across Australia and it is important for a business to be prepared for the transition so that the risk of disruption is minimised by the disconnection of your existing landline infrastructure.
A key strategy is to develop a migration action plan to ensure a smooth transition. This article looks at some of the key checklist points that need to be considered. Your local Computer Troubleshooter Technician has undertaken the training to become a business nbn™ accredited adviser allowing us to help you plan effectively and assist you in the migration process.
What is the scheduled disconnection date for your location?
As the nbn™ access network rolls out progressively across the country, the old copper networks are being made redundant and that requires you to consider what your options are moving forward.
The starting point is to understand when that disconnection will occur in your area. The best way to check this is to visit nbn.com.au/business
It does make business sense that as soon as the nbn™ access network is available that a business does connect to derive the clear benefits of the network.
Why work with a business nbn™ accredited adviser?
There are many decisions to be made in making the switch and this is where the business nbn™ accredited adviser can be of benefit. Questions around who to choose as the internet and phone provider, understanding the services that need to be migrated, or understanding what services might be impacted by switching networks are areas that your adviser can help you.
In some cases, the business nbn™ accredited adviser may be able to provide or connect you to the right people for some of these services.
What are some of the key services and questions that need to be considered?
| Service | Questions and factors to be considered |
| Internet Connection: | How to stay online during the period of the switch? What is the best speed and solution for the business? |
| Phone Systems PABX | Equipment compatibility? VoIP hosted PABX solutions are they appropriate? If using VoIP what are your data requirements? |
| Fax machines | Will the new service you select support the use of a fax machine? If yes is the machine compatible? |
| EFTPOS Terminals | How to minimise disruption during switch? Talk with your provider |
| Wide area networks such as a VPN | What are the data requirements for using the VPN service? Does your equipment need upgrading? |
| Unified communications Video Conferencing |
What is the computability of your equipment? What are the data requirements? |
| Cloud Services | Identify and list the services you are using? What are the data requirements? What is the solution to minimise disruption as the switch occur |
The above checklist has a common theme, compatibility and level of data requirements which feed into what speed and type of plan you need to operate efficiently and effectively.
Other equipment and services areas that need to be considered:
- Monitored security alarms
- Fire alarms
- Lift emergency procedures
- Medical alarms
- ATM’s onsite
What is the last consideration?
If a business currently is using copper-based Special Services such as a mega link or an ethernet lite BDSL service, then migrating to the nbn™ access network is likely to be complex and therefore require additional planning in switching these services over. The major thing is to ensure that these services are organised before your disconnection date or you risk losing access to these services and having major disruption to your business.
It is recommended that you have your new services in place and operating early so you avoid such a disruption.
How can Computer Troubleshooters assist you in this transition?
Ensure the Computer Troubleshooter location carries the business nbn™ accredited adviser status. Once this is established then contact the location via phone and request an appointment to discuss your migration to the nbn™ access network. During this discussion they will also be available to offer you solutions around connections, compatible equipment and specific services such as a VoIP based hosted PABX solution.
Call 1300 28 28 78 to find your nearest location or visit www.computertroubleshooters.com.au
Representatives have undertaken a short course on the nbn™ broadband access network. nbn does not sponsor, endorse or guarantee any advice given or representations made (including any recommendations to purchase goods and services or purchase telecommunication services over the nbn™ access network from a particular phone or internet service provider) and does not guarantee the accuracy of that advice or representation.
nbn™ and other nbn™ Brands are trademarks of nbn co limited and used under licence.
Note: this article has referenced the nbn™ website and marketing material supplied to accredited advisers of the business nbn™ ICT channel program.
