Key IT Challenges

Small to Medium- Businesses

All businesses in Australia depend on their IT systems to remain functional and therefore face some key IT challenges in a changing environment. Not all businesses are large enough to invest hundreds of thousands of dollars on the most sophisticated equipment and solutions. As a result, many small to medium-sized businesses face numerous challenges with regards to IT. Below, we explain what some of these challenges are and how you can overcome them.

Security

With cybercrime on the rise, security is one of the most pressing concerns for small to medium-sized businesses in Australia, today it is not will I be compromised but when and that creates the environment where a business needs to prevent rather than react.

If you choose to store IT equipment inside your premises, you need to think about how you can restrict access to them, safeguard them from accidents, keep them in full working order, and much more. Alternatively, you can outsource IT security to a team of experts, which can help you save time, money and effort.

Data Protection

Data is one of the world’s most valuable assets. According to many studies, data is now more valuable than oil. As you might expect, there are plenty of people that would love to get their hands on the data owned by big businesses. However, even small to medium-sized businesses need to remain vigilant. If you lose sensitive information such as customer contact details, invoices and purchase order histories, your business could be harmed financially, and it could also affect your reputation.

The most straightforward way to protect your data is to embrace the cloud. By storing your data remotely rather than on hardware kept within your premises, you can keep it out of the hands of hackers. You can minimise the impact of downtime through having the ability to restore your data quickly. The discussion with your IT service provider is about a solution that ensures quick restoration of your systems.

Business Resource Planning

As a small or medium-sized business, spending your money wisely is a necessity. But how do you budget for your IT requirements when you can’t precisely predict what the future holds? Can your business adapt and leverage the new technologies as they become available in the market.

IT infrastructure is expensive and is a capital expenditure but taking advantage of an outsourced relationship with a monthly fee, supported by usage of cloud infrastructure and cloud applications you move the IT budget from capital expenditure to operational and you minimise your investment cost.

Small to medium businesses can avoid the investment in hardware and equipment that becomes redundant in the space of a few years. Often, companies need to hire an entire department of IT experts to help them manage their IT infrastructure and plan the future of their resource budget.

Again, outsourcing IT resource planning can help you save money because third-party providers allow you to scale your requirements as necessary.

Remaining up to Date

As mentioned above, IT solutions, hardware and software applications can become outdated within the space of a few years. If you fail to keep on top of the latest developments, you may give your competitors an edge.

Our IT experts can implement a range of IT systems, from cloud-hosted Office applications to an enterprise resource planning system, on your behalf and update them automatically so that you can concentrate on what you do best.

Business Process Integration

Does your IT infrastructure work as efficiently as it could? Can various IT systems share data so that you can maximise productivity in your workplace while mitigating the risk of errors? Process integration is an integral part of streamlining your core business tasks in today’s increasingly competitive world. If you want to find out how process integration can help you, we’d love to hear from you.

What to do next?

Start the discussion about your own IT challenges with your local Computer Troubleshooters Office, ask for a risk assessment, or ask if they can do a IT health check for you? Work out the key priorities and start to partner with your local Computer Troubleshooters IT expert. 1300 28 28 78 or visit www.computertroubleshooters.com.au

There’s no need to worry about overcoming IT challenges if you partner with our experts at Computer Troubleshooters. Learn more about how we can help you boost productivity and profitability by calling us today.